We are available for all your concerns, whether you have a question about your order, need advice on a product or want to report a complaint - we are happy to help!
We in customer service will be happy to help you with your request. You can reach us by telephone from Monday to Friday from 08:00 - 16:30.
We are at your disposal with our expert knowledge and answer your questions about our TRACOE products and their application. We are happy to support you with individual advice on site or online and are your problem solver even in challenging cases.
We train you on our products, individually tailored to your needs. This way, you will learn exactly what you need in an efficient and time-saving way.
We are happy to be at your disposal on site, whether directly in the hospital, on your ward, in your care facility, in your conference room/auditorium/office, in a workshop or online.
Are you an education provider, do you run or teach at a medical teaching institution, such as a vocational school or a hospital? Then we can round off your teaching with our specific expertise.
Our Clinical Specialist, Michael Neuroth, is an expert in the field of clinical intensive care, paediatrics and neurology. He complements your teaching with topics related to the tracheostoma, e.g. placement of a percutaneous tracheostoma or changing tracheostomy tubes.
Our product specialists - your contact persons - will be happy to advise you. They are practical, professional and have decades of experience in handling and using our products. They will help you to choose the right product for your needs and those of your patients. Through targeted training, we increase your user competence on site or online.
We distribute our quality products, most of them "Made in Germany", throughout Germany. You will also find a TRACOE contact person near you.
TRACOE product specialists offer expert advice, application training and support tailored to your needs.
Head of Sales Clinic South / Homecare / Specialist Trade Germany
Expertise.
24 years of medical expertise with specialist training. Extensive market knowledge; Perfect interaction of the entire sales management, within the team itself; as well as across departments. Excel calculation and island solutions. Family, 3 children, dog, reading, camping with tent.
Region:
North Rhine-Westphalia
Expertise:
Specialist nurse for intensive care and anaesthesia; therapy specialist tracheostoma; product specialist tracheostomy & laryngology; sales specialist trade and product training; 30 years of experience in the tracheostomy field.
My slogan: There are no problems, only solutions!
Region:
Southern Germany
Expertise:
Over 10 years of sales experience in the tracheostomy field. 15 years total sales experience
We in customer service will be happy to help you with your request. You can reach us by telephone from Monday to Friday from 08:00 - 16:30 or around the clock by e-mail.
