We are available for all your concerns, whether you have a question about your order, need advice on a product or want to report a complaint - we are happy to help!
We in customer service will be happy to help you with your request. You can reach us by telephone from Monday to Friday from 08:00 - 16:30.
We are at your disposal with our expert knowledge and answer your questions about our TRACOE products and their application. We are happy to support you with individual advice on site or online and are your problem solver even in challenging cases.
We train you on our products, individually tailored to your needs. This way, you will learn exactly what you need in an efficient and time-saving way.
We are happy to be at your disposal on site, whether directly in the hospital, on your ward, in your care facility, in your conference room/auditorium/office, in a workshop or online.
Are you an education provider, do you run or teach at a medical teaching institution, such as a vocational school or a hospital? Then we can round off your teaching with our specific expertise.
Our Clinical Specialist, Michael Neuroth, is an expert in the field of clinical intensive care, paediatrics and neurology. He complements your teaching with topics related to the tracheostoma, e.g. placement of a percutaneous tracheostoma or changing tracheostomy tubes.
Our quality products, most of them "Made in Germany", are sold globally in around 90 countries. A network of international distributorscontributes to our success.
Our experienced sales team looks after our partners worldwide. The focus here is on expert advice and partnership-based cooperation with the distributors and their customers, both locally and online.
With proven technique for tracheostomy placement and innovative solution for minimally traumatic cannula placement.
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TRACOE product specialists offer expert advice, application training and support tailored to your needs.
Expertise:
30+ years of experience in sales, building sales organisations worldwide
Regions:
Algeria, Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, Italy, Morocco, Mexico, Nicaragua, Panama, Paraguay, Peru, Portugal, Russia, Spain, Suriname, Tunisia, Ukraine, Uruguay
Expertise:
Pioneer and explorer with 20+ years of sales experience
Regions:
Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Greece, Hungary, Iceland, Ireland, Israel, Latvia, Lithuania, Malta, Norway, Poland, Romania, Serbia, Slovenia, Sweden, Switzerland, USA
Expertise:
Bridge builder with multicultural experience, multilingual, 7 years with TRACOE
Regions:
China, Japan, South Korea, Australia, New Zealand, Thailand, Myanmar, Malaysia, Singapore, Hong Kong (Chinese Special Administrative Region), Macau (Chinese Special Administrative Region), Indonesia, Philippines, Vietnam, Cambodia, Taiwan, Laos, Brunei
Expertise:
10 years in ICU medical technology in Asia. Guiding principle customer proximity. Residence in the region.
Since 01 April 2018, TRACOE medical GmbH is directly accessible in the Austrian market. TRACOE medical GmbH Austria is based in Salzburg. TRACOE's innovative products have been developed not least through close exchange with users, who define the requirement profile. This is why TRACOE decided to establish its own subsidiary for the important Austrian market.
Your contact person and at the same time managing director under commercial law as well as sales manager in Austria is Mr. Markus Kogler. He is supported by the entire office structure and logistics of TRACOE medical in Germany - a reliable supply can thus be guaranteed.
At the beginning of 2018, TRACOE opened its first representative office in Manama, Bahrain. The geographical and thus strategically favourable location of Bahrain in the region, as well as the legal conditions, tipped the scales in favour of this location.
The local representative office enables direct and more intensive support for distributorsand customers throughout the Middle East.
Your contact is Mr Kai Hille, who is further expanding TRACOE's regional anchoring in the Arab world. With the help of his expertise and many years of experience, he provides targeted local support to our partners.
Regions:
Australia, Bahrain, Brunei, Egypt, Hong Kong, India, Indonesia, Iran, Jordan, Kenya, Kuwait, Lebanon, Macau, Malaysia, Myanmar, New Zealand, Oman, Philippines, Rwanda, Saudi Arabia, Singapore, South Africa, Syria, Taiwan, Tanzania, Thailand, Turkey, Vietnam, United Arab Emirates, Qatar
Expertise:
Strategist and idea generator, 28 years in sales, resident in the region
We in customer service will be happy to help you with your request. You can reach us by telephone from Monday to Friday from 08:00 - 16:30.
International Sales Office Administrator
International Sales Office Administrator
Argentina
Australia
Bahrain
Belgium
Bosnia and Herzegovina
Brazil
Brunei
Bulgaria
Chile
China
Costa Rica
Dominican republic
Ecuador
Finland
France
Greece
Great Britain
Hong Kong
Indonesia
Ireland
Israel
Italy
Japan
Jordan
Canada
Canada
Qatar
Colombia
Kuwait
Latvia
Lebanon
Lithuania
Lithuania
Luxembourg
Malaysia
Malta
Morocco
Mexico
Myanmar
New Zealand
Nicaragua
Netherlands
Oman
Paraguay
Peru
Philippines
